Internet Solutions 2006

Think Like Your Prospects
6-19-2006

Search Like They Search

Prospective buyers and prospective sellers do not use the same search terms when they go to Google, Yahoo or their favorite search engine.  They don’t use the same search terms because they are interested in different things.  A prospective buyer is interested in looking at real estate for sale in a particular area, such as San Diego Real Estate and will probably use that search term.  A seller, on the other hand, realizes that tips on selling a home would be the same for River City as they would for Mountain Glenn or for San Diego so they do not include area in their search term. 

WHAT WOULD YOU DO?

If you wanted to know about real estate values in San Diego what search term would you use?  

  1. San Diego
  2. Waterfront homes in San Diego
  3. San Diego Real Estate

 

WHAT MOST PEOPLE DO

Checking to see how many people requested a keyword search term in the past 30 days, the results are:

  1. San Diego – 135,336
  2. Waterfront homes in San Diego – 0
  3. San Diego Real Estate – 39,889

 

WHAT IT ALL MEANS

It means that if you are a real estate agent and want to be on page one of the results when someone searches for Waterfront homes in San Diego it will probably be pretty easy to get there but who cares since nobody is using that search term.  It also means that it should be a little easier to get on page one for San Diego Real Estate than it is for San Diego AND the good news is that the narrower search probably weeds out a lot of people looking for rentals, boating info etc.  Now, I’m not saying that any of this is all the EASY or inexpensive if you decide to use pay per click, but that you need to think like your prospects think if you want them to find your Website.

 

What Sellers Do

   

Let’s use the same kind of technology to discover what sellers are most likely to do online.  If you were thinking of selling your home in San Diego and wanted to get some information on the Internet, what you search for?

      1.      San Diego home selling tips
2.      Home Selling Tips
3.      Selling Home 

DO YOU THINK LIKE A SELLER?

Checking to see how many people requested a keyword search term in the past 30 days, the results are:

  1. San Diego home selling tips - 0
  2. Home Selling Tips  - 2,264
  3. Selling Home  - 103,084

 

WHAT DOES IT MEAN?

It means that if you want to target sellers with your Web strategy you will need to Think like a Seller and address their needs.  It means that the Web strategy that you put together to target buyers will not produce many seller leads.  It also means that if you put together a Web strategy to target sellers, it will not produce many buyer leads.  Can you do both?  Of Course!

 

 

THE LEAD GENERATOR

* Search Engine Placement
* Lead Generation
* Email Follow up

Everything You Need....
Only $495

Live Demonstration
http://sample1.rewebs.net/

 

Thinking Like 
Buyers & Sellers

If you are one of many who wants to attract both buyer and seller leads you must be careful to optimize your Website to include all of the ways in which your prospects will search.  This means that you will need useful information for buyers and useful information for sellers.  This also more than likely means that you will need to explore a Custom Website or Web System to ensure that your site has the proper design elements to get you in the free section on the major search engines. 

THE DEVIL IS IN THE DETAILS

It is true that there are a lot of elements to consider as you develop an effective Web strategy but we make it easy for you by offering our FREE Custom Web Plan.  Your chances for actually generating good leads from the Internet increase dramatically the closer you follow a well-designed plan based on the Search Engine’s Guidelines for top placement.  You can get your FREE Plan by visiting us online at http://www.sellrealestate.net/FreeWebPlan.asp or you can call me toll free at 888-814-5347. 

 

FOCUS ON THEIR SEARCH & THEIR NEEDS

Now I don’t want to imply that all you have to concern yourself with is the search terms because that would be misleading. Your keyword search terms are a natural outgrowth of the content of your Website.  As far as the search engines are concerned, it is OK if all you do is Talk a Good Game.  In other words, you can create a Website that is full of words on every page.  Search engines love words and don’t see pictures.  However, people are not so fond of words on the page and will click away quickly if you give them too many at one time.  People are more likely to want pictures, information in small, cleverly presented segments and they especially like interactive Web pages.   It is very difficult to give both prospects and search engines what they want in a template Website.  If you are looking for a way to generate more leads using the Internet, I hope you will give me a call at 888-814-5347 so we can plan for a Lead Generating Strategy for You.

The Quick Answer

If you want a successful Website, one that generates qualified leads, you must have three things:


1: You need to know what keyword phrase prospects use to search for real estate information in your area.

 2: You need to know what is required for Page One Placement on the Major Search Engines.  Being There is a MUST! 

3: You need to have the goods on your Website so that serious people will contact you and want to do business with you. 

 

KNOWLEDGE OF KEYWORDS IS KEY

There is widespread mis-information about keywords and keyword phrases.  Many agents tell me they are giving up on the Internet because they have paid good money to get their Website ranked on page one for a keyword phrase that nobody…and I mean NOBODY…ever searches for.  It is not the fault of the Internet when an agent fails to research what his/her prospects are searching for before spending time and/or money to promote the site.

 

TOO BROAD, TOO NARROW, JUST RIGHT

Baby Bear in the tale of Goldilocks and the Three Bears found some things too big, some too small and some just right. As a Keyword phrases go,  “real estate” is too broad, “home on First Street” is too narrow but “River City Real Estate” is just right.  Very few people use search terms such as River City Vacation homes or waterfront homes.  Of course, when using pay per click placement, sometimes it is possible to get out there for less popular keyword phrases and at least have a seat at the table, so to speak. 

 

So, OK, you know what your keyword phrase or primary search term is now how do you get your Website to show up on page one of the search engines for that search term?   For that, you need to know what the search engines require.

 

 

Search Engine Requirements

You want FREE advertising on page one of the major search engines for your most frequently used search term? You gotta follow their rules!  Their rules are either, ONE: create a Website following the search engine guidelines for placement, or TWO: rely on pay-per-click advertising.  It really is as simple as that.

PAY PER CLICK

Both Google and Yahoo offer placement for Sponsored Sites on their search results.  The Sponsored Sites have, of course, agreed to pay the search engines so much money every time someone clicks on the Website. The top Sponsored Websites on the page pay more than those that are placed further down on the page.  Competition for top placement has caused the overall cost for pay per click advertising to increase almost as fast as gasoline prices so you had better be prepared to “Give Generously” if you want good pay per click placement. Then there is the issue of "Click Fraud" when these companies are unable to detect it when your competition stops by and clicks a few times to run up your bill. Just one more reason to consider....

FREE SEARCH ENGINE PLACEMENT

This is the Brass Ring that everybody wants and has wanted since the beginnings of Websites and search engines.  The very idea of getting a Website placed on the first page of search results without having to pay so much as one penny for it is terribly appealing.  And the fact that it is TRUE and achievable for anyone who follows the Search Engines’ Guidelines should cause happiness and joy throughout the land.  Instead, there is much consternation and gnashing of teeth by those who cannot accept the fact that they must…

FIRST – Read the Directions!

SECOND – Follow the Rules!

SIMPLE RULES

In order to obtain good placement for your Website in the Free Section, your Website must have good content pages.  Content is the subject matter, the gist, the substance of a Website.  In addition, search engines judge you by the number and quality of Websites that link to your site. There are a few other criteria that most Web designers seem to include but these are the two main criteria and in order to meet these standards, you need a custom Website that is optimized for the search engines.  We can help and to start with a Free Custom Web Plan visit me online at   http://www.sellrealestate.net/FreeWebPlan.asp.

 

 

The Right Stuff

Good content is just as important to prospects as it is to search engines.  However, real people have somewhat different ways of judging a Website’s value and importance. 

 

SEEKERS OF INFORMATION

First of all, prospects don’t think of themselves as “Prospects.”  They think of themselves as “Seekers of Information.”  The content on a Website is the Information they are seeking.  If there is no content or if the content is boring or offered everywhere such as on template Websites, the Seeker of Information will seek elsewhere.  A custom Website with original content will help a great deal in turning “Seekers of Information” into prospects. 

 

THE INFORMATION 
THAT SEEKERS SEEK

Prospective buyers want to see LISTINGS and they love to get inside your MLS.  You can provide this for them by linking to a good IDX option or by having a custom IDX option programmed for you.  For more information on this visit the IDX Solutions section at www.sellrealestate.net.  It is important that you go with an IDX option that lets you offer Listings by Email and Save Searches to help you make connection with the prospect who has chosen to search for information on your Website.  The sooner you are able to make contact with the prospect the better.  

ARE SELLERS SEEKERS TOO?

Yes, sellers also want information but they seem to be much less likely to use the search engines to find informative Websites.  This does not mean that Websites should ignore sellers.  To see what a well-developed Website can offer, go to www.sellrealestate.net and put your cursor over the Web Design link A drop down menu will appear.  Click on Sample Semi Custom Website. That’s how it is supposed to work.   Call toll free at 888-814-5347 with questions!  

 

 

Signs of Distrust 
In Person

Whenever any of us come face-to-face with a salesperson certain defenses kick in.    If you are experienced, you have learned to recognize many of the defensive signals that prospects exhibit in person and you are probably pretty good at allaying their fears.  However, most people have not had so much experience in recognizing distrust signals online and do not have a good plan for overcoming prospects’ natural defense mechanisms.

 

YOU HAVE EXPERIENCED THIS

As a person who has bought a house or a car or a cruise to Alaska, you have your own set of defenses that work for you when you come face-to-face with a salesperson.   As a real estate sales person you have also watched the defense mechanisms of prospects who want to buy a house or list their existing house and they want your help but they are wary nonetheless. Let’s look at some of the typical defensive mechanisms you have encountered and experienced.

 

WHAT TO LOOK FOR

Until the proverbial ice has been broken, prospects won’t tell the truth about how much money they are willing to spend to buy a house and they won’t tell you their real bottom line when listing their house for sale.  Physical signs to look for include dry mouth, sweaty hands, nervous movements and the prospect’s inability to look you in the eye.  In addition, watch for prospects who stumble on their words or use a lot of “uhs” or “ums.” 

Signs of Distrust Online

In the real world you can see or hear the prospective customer and this helps you to recognize defensive behavior so that you can take steps to allay the fears that cause the behavior.  But what about on the Internet?  If you are not getting the results you want from your Website you may benefit from a Free Custom Web Plan that will provide you with real strategies you can use to instill trust.  Visit http://www.sellrealestate.net/FreeWebPlan.asp to request your Free Custom Web Plan.

 

ONLINE DEFENSIVE SIGNALS

Does your Website get a number of visits but no or very few actual contacts?  Do you receive requests for information from prospects visiting your Website but find that these people never respond to your efforts to provide the information they requested?  Do people request information from you but include a phony Email and/or phone number?  These are typical defensive strategies that online shoppers use that indicate a level of distrust.

 

DO NOT CLICK HERE!

Surveys now show that most online shoppers do NOT use the sponsored sites because they perceive those sites as ads whereas they perceive the Websites in the Free section as more informative and helpful.  Would you click on a Website if you knew it was an ad?  So what does this tell us?  It tells us that people have a high level of distrust for Websites that use pay per click. 

Trust Building
Strategies

Since we know that some Websites are effective in generating good leads and in producing revenue it is obvious that a certain amount of trust can be built into a Website…at least enough trust so that a qualified lead will feel safe contacting you. 

POSITION – Since we know that it is much more likely that a prospect will click on your Website if you are on page one of the search engines in the Free search section, then that is where your Website should be.  If you agree and want to know how to make this happen, call me toll free or request a Custom Web Plan at http://www.sellrealestate.net/FreeWebPlan.asp.  My toll free number is 888-814-5347.

VALUE – When a prospect visits your Website you have just a few seconds to hit the right chord.  They are looking for helpful, useful information about real estate in your area.  They do not want an ad.  They do not want a sales pitch.  They will not sit there and methodically visit each of your links to find something useful. 

HOW MUCH YOU TRUST THEM – Some Websites are created by people with a chip on their shoulder.  These Web owners want to make sure that nobody visiting their Website takes advantage of them.  Signs of this distrust include:  Sign here before seeing listings on the site.  Sign here before getting into this section on my Website.  If both Web owner and Web visitor distrust each other, nothing is going to happen.

 FOLLOW UP

Nothing builds trust better than establishing an honest Email follow up system because trust takes time.

REAL ESTATE WEB DESIGN & MARKETING

FORMULA FOR SUCCESS

If you want to Get Customers to Come to You, Always Put Your Customers First. Choose or create a real estate Website that is User Friendly, Focuses on Customer Needs, Makes Offers and Never Keeps Customers Waiting. For Ideas click on Web Design at http://www.sellrealestate.net

INTERNET SOLUTIONS 2006
How to Get Customers to Come to You

Written by Noel Markham, M.A.
Web Designer & Marketing  Consultant
Contact Noel toll free at 888-814-5347
E-mail: noel@revalues.com